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Chinese Medicine


You are self-motivated and proactive. You believe wholeheartedly in community over competition. You think like a lifelong student, always looking to learn new things and do things in new ways. You never stop short of delivering a white-glove experience.

A role at Ethos is an opportunity to be a part of something different. To break the mold. We’re a team that isn’t afraid to challenge the status quo. Oh yeah, and we like to have fun too.

Sound like you? Get in touch with us!

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Wellness Associate + Key Holder

Job Type:

Full-time (40 hours)

We are closed Sundays and all major holidays.



We're looking for a WELLNESS ASSOCIATE & KEY HOLDER. We want someone who dreams of making a positive impact in the lives of others. Someone dependable, detail-oriented, and customer-centric.


We’re a small team with big dreams, so we need someone who thrives in an all-hands-on-deck environment and who is eager to grow along with the business. 





Creating a world-class customer experience

We know all of our patients and customers by name. We anticipate their needs. We create a space that exudes health. Going above-and-beyond is our default.

You will support store operations by serving as a steward of the ultimate customer experience including: greeting each guest as they walk in the door, working the retail floor and point-of-sale, taking phone calls, assisting with appointment scheduling, being fully versed in all of our products and services, making product and service recommendations, assisting with exterior and interior upkeep of our space, assisting with tracking/organization of inventory, and helping with store opening/closing procedures.

(This is intended to be an overview. Further tasks and responsibilities may apply.)


Upholding our Ethos

Every single member of our team is an ambassador of our brand and of our values. Wellness is our lifestyle and community is our lifeline.

As an ambassador, you will make sure our mission and values are represented in everything we do by: developing and maintaining excellent relationships with our community, participating in occasional community and company events, continuously developing your skill-sets, proposing ideas and ways we can improve, being open to new ways of doing things, and actively contributing to the success of the team.




  • A passion for health and wellness

  • Full mastery of English (spoken and written)

  • Verbal proficiency in Spanish preferred

  • Point-of-sale experience a big plus

  • Intermediate proficiency with Microsoft Outlook (email and calendars) and web navigation

  • Ability to lift 20lbs and stand for long periods of time



  • Dependable and punctual

  • Ability to juggle multiple tasks at a time in a busy retail environment

  • Adherence to policies and protocols to protect patient privacy and uphold safety standards

  • Openness and respect for all members of our community

  • An infectiously positive and optimistic attitude

  • A deep thirst for knowledge and a genuine care for people

  • Adaptability, mental agility, and comfort with change

  • Readiness to work hand-in-hand with the founding team to be a part of this journey as we continue to grow.



Learning and development opportunities

Paid time off + all major holidays off

Health coverage benefits

Employee discounts




We’re not your average pharmacy, so we are looking for not-your-average candidates. Send your resume directly to 

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